Introduction
At SUNACICEKCILIK, we strive to provide the finest floral arrangements and gifts. If for any reason you are not completely satisfied, please review our refund policy below.
Eligibility for Refunds
- Items must be returned within 7 days of receipt.
- The product must be in its original packaging and unused.
- Proof of purchase is required.
Process for Refund
To initiate a refund, please contact our customer service team using the contact form on our website. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If your refund is approved, a credit will automatically be applied to your original method of payment, within 7 business days.
Late or Missing Refunds
If you haven’t received a refund within the specified time, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us via our website.
Changes to This Policy
SUNACICEKCILIK reserves the right to update or change our refund policy at any time. Changes will be posted on this page with an updated date.